Cluster Provisioning Unavailable (AWS us-east-1)

Incident Report for Instaclustr

Resolved

The issue has been resolved. All functionality is restored

Posted Sep 16, 2021 - 22:10 UTC

Update

We are verifying the solution now. The issue only impacted customers attempting to provision new clusters or nodes running in Instaclustr's account in us-east-1. Customer running in other providers or regions or their own account are not impacted.

Posted Sep 16, 2021 - 22:06 UTC

Identified

We've identified the cause of the issue and are working on a solution

Posted Sep 16, 2021 - 18:31 UTC

Investigating

We are investigating an issue that affecting cluster provisioning

Posted Sep 16, 2021 - 18:19 UTC

This incident affected: Management Console, Provisioning API and AWS EC2 Regions (AWS ec2-us-east-1).