All Systems Operational

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Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
Website ? Operational
Monitoring API ? Operational
Provisioning API ? Operational
Support Portal ? Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
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Past Incidents
Sep 20, 2019

No incidents reported today.

Sep 19, 2019

No incidents reported.

Sep 18, 2019
Fleetwide OS patching
Completed - The rollout of OS upgrades across our managed fleet has now been completed.
Sep 18, 21:34 UTC
Update - We've successfully upgraded >99% of the fleet as scheduled and expect to complete maintenance on the several outstanding clusters by the end of next week (September 19).
Sep 12, 04:34 UTC
Update - Rollout has commenced on PRODUCTION Kafka and Cassandra clusters as scheduled and will continue over the next 2 weeks. All customers running PRODUCTION Spark clusters have been notified of upcoming scheduled maintenance windows to begin from September 9, 2019.
Aug 30, 01:12 UTC
Update - The scheduling of the patch rollout to the remaining PRODUCTION clusters is proceeding. All customers running PRODUCTION Cassandra and Kafka clusters have been notified of upcoming scheduled maintenance windows to begin from August 26, 2019.
Aug 16, 04:51 UTC
Update - Rollout is now complete for clusters on "Developer Plans" and all remaining NON_PRODUCTION clusters.
Aug 9, 05:10 UTC
Update - Rollout has commenced to clusters on "Developer" plans.
Aug 5, 23:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:30 UTC
Scheduled - Instaclustr will be undertaking routine OS upgrades across our managed fleet. Individual instances (nodes) will be rebooted in a rolling fashion. No overall impact on service availability is expected for clusters with RF3 (or higher) configured on keyspaces.

Customers with running Spark clusters and Production clusters will be individually notified of scheduled restart times.

The schedule for this routine maintenance will be undertaken from midnight UTC as follows:

All Developer class clusters (eg. t2 size): August 5, 2019 - August 7, 2019 UTC
All remaining NON_PRODUCTION clusters: August 7, 2019 - August 9, 2019 UTC
All PRODUCTION clusters: As per agreed maintenance window.
All Spark clusters: As per agreed maintenance window.
Aug 5, 23:18 UTC
Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

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