All Systems Operational

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Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
90 days ago
99.94 % uptime
Today
Website ? Operational
90 days ago
99.96 % uptime
Today
Monitoring API ? Operational
90 days ago
99.99 % uptime
Today
Cluster Management API ? Operational
90 days ago
99.94 % uptime
Today
Support Portal ? Operational
90 days ago
99.99 % uptime
Today
Prometheus API Operational
90 days ago
99.98 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024

No incidents reported.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 23:00 UTC
Scheduled - Our metrics processing pipeline will be undergoing maintenance and as a result there might be increased latencies for Monitoring API requests.

During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com).

Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Feb 26, 01:43 UTC
Feb 27, 2024
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - After AWS has fixed their IAM Operation issue, we have tested the new node provisioning, replace and resize features using AWS platform is working fine.
Feb 22, 03:33 UTC
Update - Currently, AWS is focused on mitigating the issue resulting in propagation delays to reduce the API error rate first, after that they will shift toward full resolution, and then towards understanding root cause and preventing recurrence.
During this issue, customers may also be unable to load portions of the IAM Management Console, or may receive a message when attempting to navigate to the IAM Management Console homepage that says “IAM service page is currently unavailable”.
We will continue to provide additional updates as we have them, or within the next 60 minutes.

Feb 22, 03:09 UTC
Update - According to AWS following are the affected AWS services:

Informational (16 services)

AWS Amplify, AWS App Runner, AWS Client VPN, AWS CloudFormation, AWS IAM Identity Center, AWS IoT Core, AWS Organizations, AWS Service Catalog, AWS Systems Manager, AWS Verified Access, Amazon API Gateway, Amazon Elastic Container Service, Amazon Elastic Kubernetes Service, Amazon Elastic Load Balancing, Amazon VPC IP Address Manager, Reachability Analyzer

Feb 22, 02:28 UTC
Identified - AWS is reporting increased error rates and latencies for IAM APIs.
Due to these errors, Instaclustr users could see AWS provisioning issues. New nodes provisioning, replace with new instances and resize functionality will be effected.
The issue is occurring due to AWS IAM service increased error rates. AWS is investigating increased error rates for AWS Identity and Access Management (IAM). Authentication and authorization of existing users, credentials, roles, policies are not impacted.

Feb 22, 02:17 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.