All Systems Operational

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Welcome to the Instaclustr by NetApp status page providing information on incidents affecting customer clusters, our console, support portal and website.

Uptime over the past 90 days. View historical uptime.
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
99.99 % uptime
Today
Monitoring API ? Operational
90 days ago
100.0 % uptime
Today
Cluster Management API ? Operational
90 days ago
100.0 % uptime
Today
Terraform Provider Operational
90 days ago
100.0 % uptime
Today
Support Portal ? Operational
90 days ago
99.93 % uptime
Today
Prometheus API Operational
90 days ago
100.0 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 30, 2025

No incidents reported today.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
Increased Failure Rate of Apache Cassandra Backups
Resolved - This incident has been resolved.
Apr 21, 07:15 UTC
Update - We have seen a consistent reduction in errors rates from Apache Cassandra backup events over the past 3 days, however, we will continue to closely monitor. We expect to provide another update in the next 24 hours.
Apr 20, 21:47 UTC
Update - We are continuing to observe a reduction in errors rates from Apache Cassandra backup events, however, we will continue to closely monitor. We expect to provide another update in the next 24 hours.
Apr 19, 21:49 UTC
Update - We are continuing to observe a reduction in errors rates from Apache Cassandra backup events, however, we will continue to closely monitor. We expect to provide another update in the next 24 hours.
Apr 18, 22:29 UTC
Update - A fix has been deployed to all Apache Cassandra nodes. Initial results indicate the problem has been resolved, however, we will continue to closely monitor. We expect to provide another update in the next 24 hours.
Apr 18, 02:38 UTC
Monitoring - We have started rolling out a fix, this is expected to take a few hours to be applied to all Apache Cassandra nodes, we will be monitoring the progress and effectiveness of the rollout closely.
Apr 18, 00:01 UTC
Identified - The issue has been identified and we are preparing to rollout a fix.
Apr 17, 22:58 UTC
Investigating - We are currently seeing an elevated rate of Backup Failures for AWS nodes for our Apache Cassandra offering. Currently we are expecting that these backups will continuously retry and eventually succeed, however this will be visible in the Instaclustr console and APIs as failed backup events.

We are actively monitoring and working on a solution to this, and will provide more updates as investigation continues.

If you have any questions or concerns please reach out via support@instaclustr.com
Apr 17, 01:29 UTC
Apr 20, 2025
Apr 19, 2025
Apr 18, 2025
Apr 17, 2025
Apr 16, 2025

No incidents reported.

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