Welcome to the Instaclustr by NetApp status page providing information on incidents affecting customer clusters, our console, support portal and website.
Management Console
Operational
90 days ago
99.78
% uptime
Today
Website
Operational
90 days ago
99.84
% uptime
Today
Monitoring API
Operational
90 days ago
100.0
% uptime
Today
Cluster Management API
Operational
90 days ago
99.84
% uptime
Today
Terraform Provider
Operational
90 days ago
100.0
% uptime
Today
Support Portal
Operational
90 days ago
99.99
% uptime
Today
Prometheus API
Operational
90 days ago
100.0
% uptime
Today
API Documentation (Powered by Redocly)
Operational
90 days ago
100.0
% uptime
Today
AWS EC2 Regions
Operational
AWS ec2-us-west-2
Operational
AWS ec2-us-west-1
Operational
AWS ec2-us-east-1
Operational
AWS ec2-sa-east-1
Operational
AWS ec2-eu-west-1
Operational
AWS ec2-ap-southeast-2
Operational
AWS ec2-ap-northeast-1
Operational
AWS ec2-ap-southeast-1
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-eu-north-1
Operational
AWS ec2-eu-central-1
Operational
AWS ec2-ca-central-1
Operational
AWS ec2-eu-west-3
Operational
AWS ec2-eu-south-1
Operational
AWS ec2-ap-south-1
Operational
AWS ec2-ap-northeast-3
Operational
AWS ec2-ap-northeast-2
Operational
AWS ec2-ap-east-1
Operational
AWS ec2-me-south-1
Operational
AWS ec2-us-east-2
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Compute Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Mar 4, 06:05 UTC
Identified -
We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into an existing VPC through the Cluster Management API and Management Console. Provisioning a Cadence cluster into the same VPC as its linked Cassandra cluster or a Kafka Connect cluster into the same VPC as its linked Kafka cluster will fail. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Mar 4, 00:18 UTC