All Systems Operational

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Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
90 days ago
99.8 % uptime
Today
Website ? Operational
90 days ago
99.96 % uptime
Today
Monitoring API ? Operational
90 days ago
99.84 % uptime
Today
Provisioning API ? Operational
90 days ago
99.44 % uptime
Today
Support Portal ? Operational
90 days ago
99.82 % uptime
Today
Prometheus API Operational
90 days ago
99.85 % uptime
Today
API Documentation Operational
90 days ago
99.99 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 7, 2022

No incidents reported today.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - A fix has been rolled out and the incident has been resolved
Aug 3, 05:49 UTC
Identified - Requests to resize Kafka clusters running on Azure or GCP will fail while processing due to an underlying issue.
We have identified the cause and currently working on a solution.

Aug 2, 03:51 UTC
Aug 2, 2022
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Resolved - This incident is now resolved. All impacted clusters are now recovered and operational.
Jul 28, 20:50 UTC
Update - We are continuing to see recovery of the affected instances. Instaclustr Support is also taking steps to recover the EBS backed instances impacted due to this incident.

We will continue to provide regular updates.

Jul 28, 19:47 UTC
Monitoring - We have confirmed that the intermittent login issues on our console is not impacting the provisioning API's. Cluster provisioning should not be impacted. The login issues on our console are likely attributed to OKTA experiencing issues due to the ongoing AWS outage.

AWS reported that they continue to recover EC2 instances. They've also mentioned that power is restored in the impacted region. We continue to closely monitor the recovery.

Jul 28, 18:39 UTC
Identified - We are also experiencing some intermittent login issues on our console page (console.instaclustr.com) which appears to be related to the AWS incident. From our internal testing so far, it does appear to have impact on cluster provisioning in the impacted region. We will provide further information once we have an update.
Jul 28, 18:02 UTC
Investigating - AWS has reported a partial power outage for an Availability zone USE2-AZ1 in US-EAST-2. AWS reports that majority of the instances are recovered already and the remaining will be recovered in the next hour or so. We are closely monitoring this incident and will provide periodic updates.
Jul 28, 17:38 UTC
Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.

Jul 24, 2022

No incidents reported.