All Systems Operational

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Welcome to the Instaclustr by NetApp status page providing information on incidents affecting customer clusters, our console, support portal and website.

Uptime over the past 90 days. View historical uptime.
Management Console ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
99.99 % uptime
Today
Monitoring API ? Operational
90 days ago
99.96 % uptime
Today
Cluster Management API ? Operational
90 days ago
99.98 % uptime
Today
Terraform Provider Operational
90 days ago
99.99 % uptime
Today
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Prometheus API Operational
90 days ago
99.96 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Service Disruptions for APIs
Resolved - This incident has been resolved.
Jul 9, 03:09 UTC
Monitoring - We've rolled out a fix for this issue, and we are currently monitoring the recovery.
Jul 9, 02:53 UTC
Identified - We have identified the issue causing elevated error rates. We're currently investigating a fix for this issue.
Jul 9, 02:41 UTC
Investigating - We are currently investigating elevated error rates affecting our Cluster Management API, Monitoring API and Prometheus API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Jul 9, 02:35 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
[Scheduled] Management Console and API Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 05:32 UTC
In progress - The maintenance has been completed. All Services are now running as expected.
Jun 30, 01:25 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 30, 01:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 UTC
Scheduled - Instaclustr will be performing disruptive maintenance commencing Monday, **30-June-2025 at 0100 UTC (Sunday, 29-June, 5:00pm California/PDT)**.

During this maintenance, User and Account management through Instaclustr Console and API functionality will be in read-only mode for 4-8 hours. In addition, for up to 30 minutes during 0400 UTC – 0600 UTC (8:00pm PDT – 10:00pm PDT), there will be a full outage to all Instaclustr Console and API functions, including Provisioning and Monitoring.

Instaclustr’s internal monitoring will continue to operate through the maintenance window and our support team will respond to any issues as per normal operations.
Jun 23, 07:50 UTC
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