Instaclustr Status

All Systems Operational

About This Site

Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console Operational

Website Operational

Monitoring API Operational

Provisioning API Operational

Support Portal Operational

AWS ec2-us-west-2 Operational

AWS ec2-us-west-1 Operational

AWS ec2-us-east-1 Operational

AWS ec2-sa-east-1 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-ap-southeast-2 Operational

AWS ec2-ap-northeast-1 Operational

AWS ec2-ap-southeast-1 Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Website uptime

Fetching

Dashboard uptime

Fetching

Support Portal

Fetching

Past Incidents

Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

Metrics Lists are not available through customer console.

Resolved - The incident has been resolved and metrics lists are available through console as normal.
Jul 18, 06:21 UTC

Identified - The issue has been identified and a fix is being implemented.
Jul 18, 04:59 UTC

Investigating - We are currently investigating an issue with metrics lists not being available through the customer console. Metrics graphs are still available via the console, and metrics are also available via the API.
Jul 18, 03:54 UTC

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

Problem with Provisioning clusters in AWS

Resolved - This incident has been resolved.
Jul 11, 02:46 UTC

Update - We are continuing to work on a fix for this issue.
Jul 11, 02:45 UTC

Update - On further investigation, this appears to impact US-East-1 intermittently.

We thank you for you're continued patience as we work through this issue.
Jul 11, 01:16 UTC

Identified - AWS is experiencing an issue which affects provisioning new clusters via the Instaclustr console. It affects adding new DC's to existing clusters and provisioning new clusters.

Adding nodes to existing clusters should continue to work as expected. This issue stems from AWS and we are working closely with them to resolve it.

We apologise for the inconvenience caused.
Jul 11, 00:23 UTC

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.