All Systems Operational

About This Site

Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
99.98 % uptime
Today
Monitoring API ? Operational
90 days ago
99.99 % uptime
Today
Cluster Management API ? Operational
90 days ago
100.0 % uptime
Today
Support Portal ? Operational
90 days ago
99.99 % uptime
Today
Prometheus API Operational
90 days ago
99.99 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
99.98 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 03:20 UTC
Monitoring - Google is reporting a fix and we're seeing services returning to normal.
May 17, 02:13 UTC
Identified - We are currently experiencing service degradation and potential disruptions in the GCP cloud provider across all regions. This incident is a result of an ongoing issue with the cloud provider's infrastructure.

You will be unable to provision new clusters or nodes, node replacement operation and resize operations are also unavailable. You are still able to access your clusters if you are running a standard configuration. Individual impacted customers are being contacted via support tickets.

We are actively monitoring the situation and will provide additional details as they become available. GCP status on this issue can be tracked at https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#guoaCiLrsny92g8eoeyR

If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

May 17, 00:00 UTC
May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 05:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 UTC
Scheduled - Our metrics processing pipeline will be undergoing maintenance and as a result there might be increased latencies for Monitoring API requests.

During this maintenance, existing customer clusters will continue to operate normally, and support will be accessible through the support portal (support.instaclustr.com) and email (support@instaclustr.com).

Our internal monitoring will remain active throughout the maintenance, and our support team will address any issues as per normal operations. If you have any concerns or questions regarding the impact of this maintenance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

May 13, 05:02 UTC
May 15, 2024

No incidents reported.

May 14, 2024
Resolved - The fix identified has been implemented, and is working as expected. The issue has been resolved.
May 14, 03:49 UTC
Identified - We are noticing some failures in restoring to New Clusters in the Azure AZ provider. We have identified the problem and are working on an urgent fix. We apologise for any inconvenience caused.

If you have any concerns or questions regarding how this may affect you, or in case you needed any assistance, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

May 14, 00:29 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.