All Systems Operational

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Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
Website ? Operational
Monitoring API ? Operational
Provisioning API ? Operational
Support Portal ? Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website uptime
Fetching
Dashboard uptime
Fetching
Support Portal
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Past Incidents
Dec 14, 2019

No incidents reported today.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Support Portal Unavailable
Resolved - This incident has been resolved.
Dec 5, 22:57 UTC
Update - We are continuing to investigate this issue.
Dec 5, 16:04 UTC
Investigating - We are currently investigating an issue related to the Support Portal. Support requests can continue to be raised by sending an email to support@instaclustr.com or by using the chat.

Customer clusters continue to operate normally.
Dec 5, 16:00 UTC
Dec 4, 2019

No incidents reported.

Dec 3, 2019
Unplanned outage to Management Console and Provisioning API
Resolved - This incident has been resolved.
Dec 3, 02:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Dec 3, 02:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 3, 02:19 UTC
Investigating - We are investigating an issue which is affecting our management system relational database, resulting in an outage to our Management Console and Provisioning API. Monitoring and Cluster operations are fully operational. We are investigating this problem and will continue to provide updates as appropriate.
Dec 3, 02:15 UTC
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

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