Update - We've successfully upgraded >97% of the fleet as scheduled and expect to complete maintenance on the several outstanding clusters over the coming week.
Nov 6, 23:47 UTC
Update - Rollout has commenced on PRODUCTION Kafka and Cassandra clusters as scheduled and will continue over the next week. All customers running PRODUCTION Spark clusters have been notified of upcoming scheduled maintenance windows to begin from November 4, 2019.
Oct 28, 03:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:30 UTC
Scheduled - Instaclustr will be undertaking routine OS upgrades across our managed fleet. Individual instances (nodes) will be rebooted in a rolling fashion. No overall impact on service availability is expected for all Kafka clusters and Cassandra clusters with RF3 (or higher) configured on keyspaces.

For all clusters running Spark in PRODUCTION, you will receive a further notification prior to patching to confirm a specific maintenance window.

The schedule for this routine maintenance will be undertaken from midnight UTC as follows:

All Developer class clusters (eg. t2 size): October 14, 2019 - October 16, 2019 UTC
All remaining NON_PRODUCTION clusters: October 16, 2019 - October 18, 2019 UTC
All PRODUCTION clusters: October 28, 2019 - November 1, 2019 UTC
All Spark clusters: November 4, 2019 - November 8, 2019 UTC

About This Site

Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Management Console ? Operational
Website ? Operational
Monitoring API ? Operational
Provisioning API ? Operational
Support Portal ? Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Website uptime
Fetching
Dashboard uptime
Fetching
Support Portal
Fetching
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Resolved - We have released a fix to this issue and console MFA is now working normally.
Nov 14, 05:41 UTC
Identified - The issue has been identified and a fix is being tested.
Nov 14, 03:57 UTC
Investigating - We are aware of an issue which prevents a user being able to set up MFA on their Instaclustr account. We are investigating this problem.
Nov 14, 03:30 UTC
Nov 13, 2019
Resolved - This incident has been resolved.
Nov 13, 08:33 UTC
Monitoring - Most nodes have now recovered. We are monitoring to ensure all impacted clusters are healthy.
Nov 12, 08:40 UTC
Identified - AWS have confirmed the issue on their status page. We are monitoring for resolution by AWS to recover nodes. There is no impact on customers in regions outside Frankfurt.
Nov 12, 08:08 UTC
Investigating - We are currently an investigating an issue that appears to be impacting all nodes in a single AZ of the eu-central-1 (Frankfurt) region of AWS.
Nov 12, 07:53 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.