Customer notifications not being sent

Incident Report for Instaclustr

Resolved

This incident has been resolved.
Posted Jan 05, 2023 - 03:12 UTC

Update

Our provider is continuing to work on the problem. We will continue to provide updates.
Posted Jan 05, 2023 - 01:50 UTC

Update

Our provider is working to resolve the problem. We will continue to provide updates.
Posted Jan 05, 2023 - 00:10 UTC

Monitoring

We are currently unable to send email notifications to Instaclustr customers. This is the result of an issue with one of our providers, and we are monitoring the situation. Customer cluster operations and support are unaffected, but any operations which require the use of email are currently impacted - including password resets and creating new accounts.
Posted Jan 04, 2023 - 23:06 UTC
This incident affected: Management Console.
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