Provisioning Failures for Cadence and Kafka Connect into a Private Network

Incident Report for Instaclustr

Resolved

A fix for this issue has been deployed.
Posted Mar 24, 2026 - 08:36 UTC

Identified

We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. 

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Posted Mar 24, 2026 - 01:10 UTC
This incident affected: Management Console and Cluster Management API.
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