Service Disruptions for Management Console and Cluster Management API

Incident Report for Instaclustr

Resolved

A fix has been applied, and latencies on both the Management Console and Cluster Management API have returned to baseline levels.

Posted Aug 19, 2024 - 07:24 UTC

Update

We are continuing to investigate this issue.

Posted Aug 19, 2024 - 03:09 UTC

Investigating

We are currently investigating elevated latencies affecting our Management Console and Cluster Management API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected. Our Monitoring API and Prometheus API is unaffected.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted Aug 19, 2024 - 03:04 UTC

This incident affected: Management Console and Cluster Management API.