Provisioning Failures for Kafka-Connect & Cadence Clusters

Incident Report for Instaclustr

Resolved

This incident has been resolved.

Posted Jul 21, 2026 - 08:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 21, 2026 - 08:12 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 21, 2026 - 05:25 UTC

Investigating

We are currently experiencing issues with provisioning Kafka Connect & Cadence clusters into existing VPCs through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted Jul 21, 2026 - 04:55 UTC

This incident affected: Management Console and Cluster Management API.