Intermittent problems with provisioning new clusters on AWS

Incident Report for Instaclustr

Resolved

This incident has been resolved.

Posted Jun 12, 2020 - 21:17 UTC

Update

AWS reports that it continuing to complete its problem resolution. Our testing shows that cluster provisioning on AWS is now operating normally. We will continue to monitor the situation.

Posted Jun 12, 2020 - 13:01 UTC

Update

AWS has identified the root cause and is working towards a resolution.

Posted Jun 12, 2020 - 10:39 UTC

Update

AWS is continuing to investigate the problem affecting AWS IAM administrative APIs.

Posted Jun 12, 2020 - 08:23 UTC

Monitoring

We have identified the issue as being related to a problem with AWS IAM API's we are monitoring the problem.

Posted Jun 12, 2020 - 06:36 UTC

Investigating

We are currently investigating an issue causing intermittent failures to create new AWS nodes.

Posted Jun 12, 2020 - 06:08 UTC

This incident affected: Cluster Management API.