Cluster Provisioning Failure for AWS

Incident Report for Instaclustr

Resolved

This incident has been resolved.

Posted Dec 18, 2023 - 04:17 UTC

Update

We are continuing to investigate this issue.

Posted Dec 18, 2023 - 03:49 UTC

Investigating

We are currently experiencing issues with provisioning all clusters on AWS through the Cluster Management API and Management Console. Our team is actively monitoring the situation and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted Dec 18, 2023 - 03:11 UTC

This incident affected: Management Console and Cluster Management API.