Following the implementation of the fix, cluster provisioning performance has returned back to normal.
If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Posted Apr 10, 2024 - 06:39 UTC
Identified
The issue has been identified and we are currently working on applying a fix.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Posted Apr 10, 2024 - 05:43 UTC
Investigating
We are currently experiencing issues with provisioning clusters. Provisioning clusters is taking an extended amount of time. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).