Degraded Cluster Provisioning

Incident Report for Instaclustr

Resolved

This incident has been resolved.

Posted Sep 10, 2026 - 03:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2026 - 03:28 UTC

Identified

We are currently experiencing issues with provisioning clusters through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted Sep 10, 2026 - 02:56 UTC

This incident affected: Management Console and Cluster Management API.