Provisioning Failures for Private Network PostgreSQL clusters with 3 nodes

Incident Report for Instaclustr

Resolved

This incident has been resolved.

Posted Jul 29, 2026 - 09:27 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 29, 2026 - 03:38 UTC

Identified

We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Posted Jul 29, 2026 - 00:11 UTC

This incident affected: Management Console and Cluster Management API.