All Systems Operational

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Welcome to the Instaclustr status page providing information on incidents affecting customer clusters, our console, support portal and website.

Uptime over the past 90 days. View historical uptime.
Management Console ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
99.95 % uptime
Today
Monitoring API ? Operational
90 days ago
99.99 % uptime
Today
Cluster Management API ? Operational
90 days ago
100.0 % uptime
Today
Support Portal ? Operational
90 days ago
99.99 % uptime
Today
Prometheus API Operational
90 days ago
99.98 % uptime
Today
API Documentation (Powered by Redocly) Operational
90 days ago
99.98 % uptime
Today
AWS EC2 Regions Operational
AWS ec2-us-west-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-sa-east-1 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-north-1 Operational
AWS ec2-eu-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-eu-west-3 Operational
AWS ec2-eu-south-1 Operational
AWS ec2-ap-south-1 Operational
AWS ec2-ap-northeast-3 Operational
AWS ec2-ap-northeast-2 Operational
AWS ec2-ap-east-1 Operational
AWS ec2-me-south-1 Operational
AWS ec2-us-east-2 Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Cluster Deletion Failure for clusters on Azure Provider
Resolved - The issue preventing the deletion of clusters on Azure via the Cluster Management API and the Management Console has been successfully resolved following the deployment of the fix.

If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 18, 10:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 18, 08:19 UTC
Investigating - We are currently experiencing issues with deleting clusters on Azure through the Cluster Management API and Management Console. The fix has been identified and our team is actively working on resolving this problem and we apologise for any inconvenience caused.

No customer clusters are known to be impacted.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 18, 08:17 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Cluster provisioning delayed
Resolved - Following the implementation of the fix, cluster provisioning performance has returned back to normal.

If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 10, 06:39 UTC
Identified - The issue has been identified and we are currently working on applying a fix.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 10, 05:43 UTC
Investigating - We are currently experiencing issues with provisioning clusters. Provisioning clusters is taking an extended amount of time.
Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 10, 05:05 UTC
Metrics unavailable
Resolved - We have resolved an issue may have caused the unavailability of metrics from our Monitoring API and Prometheus API. As a result of this issue there may be missing metrics during the time window of 15:07 to 16:27 AEST.

If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Apr 10, 05:00 UTC
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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